Protecting your personal information is one of Ozwin's highest priorities. This policy clearly sets out what data we collect, why we collect it, and how we keep it secure.
We protect your data on two fronts — technology and policy.
Every data transfer is protected with 128-bit SSL/TLS encryption, making it virtually impossible for hackers or third parties to access your information.
All data is stored in ISO-certified data centers, with regular backups and strict access controls to ensure information security.
Ozwin never sells your personal information or shares it with advertisers. Your data is used solely to provide you with our services.
OTP verification can be enabled alongside your password for added login security, making unauthorized access virtually impossible.
View, correct, or request deletion of your data — all rights are in your hands. Simply send a message to our support team.
Ozwin adheres to international data protection standards. Our privacy policy is reviewed regularly and independently verified.
This Privacy Policy applies to all users of the Ozwin website (ozwin.im), mobile app, and all associated services. By using the Ozwin platform, you are considered to have accepted the terms of this policy.
We believe data protection is more than a legal obligation — it's the foundation of the trust we build with our members. That's why this Privacy Policy is written in plain, straightforward language, so every member can clearly understand exactly what Ozwin does with their information.
This policy was last updated January 2026-. Members will be notified by SMS or email ahead of any significant changes.
Ozwin collects only the information necessary to provide its services. No additional or irrelevant data is requested.
| Data Type | Details | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | |
| Contact Information | Mobile number, email address | |
| Financial Information | BKash/Nagad number, transaction history | |
| Gaming Information | Game history, betting records, scores | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Optional Information | Profile photo, occupation, address | Optional |
Ozwin collects information in a variety of ways, and full transparency is maintained in every case:
You will never be asked for your password or full card number over the phone or by email. If anyone claiming to be from Ozwin requests such information, it is a fraud attempt — report it to support immediately.
Ozwin uses collected data solely for defined purposes. Each purpose is clearly set out below:
Ozwin never uses your data for advertising purposes or for financial gain.
Ozwin does not sell your personal data to third parties. However, in limited circumstances, information may be shared with partners:
In all of the above cases, partners are bound by strict data protection agreements with Ozwin and are not permitted to use your information for their own purposes.
Ozwin never sells or transfers your information to advertisers, marketers, or data brokers.
Ozwin uses cookies on its website and app. Cookies are small data files stored on your device that help improve our services.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Maintaining login state and account security | No (Required) | |
| Remembering language, settings, and preferences | Yes | |
| Collecting site usage statistics | Yes | |
| Fraud Detection & Prevention | No (Required) |
Optional cookies can be disabled through your browser settings, though some features may not function as a result.
Ozwin does not retain data beyond what is necessary. Retention periods vary by data type:
Automatic deletion upon expiry: After the designated retention period, Ozwin's systems automatically delete or anonymize your data. No separate request from you is needed.
You have full rights over your personal data. Ozwin guarantees the following rights:
You have the full right to view all information Ozwin holds on your account.
The right to correct any inaccurate or outdated information. Simply submit a request to our support team.
The right to request deletion of your data, unless retention is required by law.
The right to request that your information be used only for specific, limited purposes.
The right to receive a copy of your data in a machine-readable format.
You have the right to opt out of marketing emails or SMS at any time. Simply update your account settings or contact our support team.
To exercise any of the rights above privacy@ozwin.im-or reach us via live chat. Requests are typically processed within 30 business days.
Ozwin is strictly for users aged 18 and above. We do not collect information from or provide services to minors under any circumstances.
Parents are advised to enable parental controls on their devices to help keep minors safe while browsing the internet.
Ozwin employs industry-leading technical measures to keep your data secure:
In the event of a data breach, Ozwin will notify the relevant authorities and affected members within 72 hours.
Ozwin may update this Privacy Policy as required by legal, technical, or business needs. Members will be notified in advance of any significant changes.
Continued use of Ozwin after any changes will be considered acceptance of the updated policy. We recommend checking this page periodically.
For any privacy-related questions or requests:
privacy@ozwin.im or support@ozwin.im
Live chat support is also available 24/7.
Your data is stored with the highest level of security at Ozwin. Register with confidence and enjoy the best gaming experience in Bangladesh.