Ozwin Terms & Conditions — Clear & Simple — in Plain Bangla

Welcome to Ozwin. These Terms and Conditions ("Terms") apply to the use of the Ozwin website, mobile application, and all related services. By creating an account or using our services, you are deemed to have accepted these Terms.

Ozwin wants every member to use the platform with full awareness. That's why we've written these terms in language that is as clear and easy to understand as possible. If any part is unclear, our Bengali support team is here to help.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute or ambiguity, the English version shall take precedence.

To create an account at Ozwin, you must provide accurate and complete information. Submitting false or incomplete details at registration is strictly prohibited, and Ozwin reserves the right to close any account found in violation.

• Each individual One Account Only You may open one account only. If a single individual is found to hold multiple accounts, all accounts will be closed and any funds on balance may be forfeited.
• Members are responsible for keeping their account password and login credentials secure. Sharing account access with others is strictly prohibited.
• Keep your account contact details up to date at all times. An outdated phone number or email address may cause you to miss important notifications.
• If you notice any suspicious activity or unauthorized access, contact Ozwin Support immediately.
• Withdrawals may be restricted if account verification (KYC) has not been completed.

Ozwin's services are for adults only. No one may use Ozwin unless the following conditions are met:

• Minimum Age 18 Years or more.
• Ozwin cannot be accessed from countries or regions where online gaming is prohibited by law.
• Individuals with a history of mental health issues or gaming addiction are advised not to use Ozwin.

Ozwin may request a national ID or passport at any time to verify your age or identity. Failure to provide the required documents may result in a temporary account suspension.

Ozwin regularly offers a variety of bonuses and promotions. Each offer has its own terms, detailed on the offer page. General rules are outlined below:

• Welcome Bonus For first-time registered members only.
• Bonus funds cannot be withdrawn directly. They become withdrawable only after the applicable wagering requirements have been met.
• Not all games contribute equally to wagering requirements. Slots typically count at 100%, while Live Casino and certain table games may only count partially.
• Bonuses have a limited validity period. Any bonus not used before expiry will be automatically forfeited.
• Having more than one active bonus at a time may not be permitted. Please refer to the offer's terms.
• Ozwin reserves the right to void bonuses and close accounts where promotional abuse is detected.

Ozwin currently accepts payments via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit: ৳500
• Deposits are generally credited to your account instantly.
• Deposits must be made from the member's own payment account. Using another person's number will require account verification.

Withdrawal Rules:

• Minimum withdrawal: ৳1,000
• Processing is generally completed within 24 hours. In special cases, it may take up to 72 hours.
• Without completed KYC verification, withdrawals are capped at ৳10,000.
• Withdrawals must be made through the same method used for the deposit.
• Unusual or suspicious transactions may require additional verification.

All games on Ozwin are powered by internationally certified RNG (Random Number Generator) systems. Every game result is entirely random and impartial — with no possibility of manipulation.

• The use of software bots or automated tools during gameplay is strictly prohibited.
• Collusion, cheating, and system exploitation are strictly prohibited.
• Ozwin reserves the right to reclaim any funds credited to an account in error due to a technical fault.
• RTP (Return to Player) information for each game is available within the game interface.
• In Live Casino, the dealer's decision is final; however, complaints may be submitted in the event of a technical issue.

If you notice any issue or irregularity in a game, stop playing immediately and contact support — do not finish the round.

Ozwin reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If evidence of multiple account creation is found.
• Using false or fraudulent identity information.
• If bonus abuse or fraudulent activity is detected.
• In cases of money laundering or suspicious financial activity.
• In the event of a chargeback or payment dispute.
• In cases of threats, harassment, or abusive behaviour.

Ozwin takes responsible gaming seriously. Gaming should be a form of entertainment — not a source of income.

What Ozwin offers:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Decide in advance how much you're willing to lose before you stop playing.
• Time Limit: Set a daily time limit for how long you play.
• Self-Exclusion: The option to exclude yourself from the platform for a set period of time.
• Permanent Break: Permanently self-exclude from Ozwin whenever you choose.

Ozwin takes your personal privacy seriously. We only collect the information necessary to provide our services.

• Your information will not be sold to third parties for advertising purposes.
• Your information will not be shared with authorities unless required by law.
• All data is protected with 128-bit SSL encryption.
• Gaming history and financial data are stored on secure servers.
• You may request a copy of your data or ask for it to be deleted at any time.

To read the full Privacy Policy Privacy Policy Page View.

Ozwin strives to deliver the highest quality of service; however, limitations on liability apply in certain circumstances:

• If a game or transaction is disrupted due to internet disconnection or server issues.
• When withdrawal delays are caused by third-party payment providers.
• If account credentials are compromised due to the user's own negligence.

Dispute Resolution Process:

1. First, submit your complaint via support chat or email.
2. You will receive an initial response within 48 hours.
3. Complex issues will be addressed within 7 business days.
4. Independent mediation is available for unresolved disputes.

Ozwin reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via SMS or email.

Continuing to use Ozwin after any changes are made will be considered your acceptance of the updated Terms. We recommend checking this page regularly.

These Terms were last January 2026Updated on.